Refund policy
If your purchase is not right for you, contact us within 30 days after delivery to request a return or exchange.
Eligibility
Items should be in the condition received: unworn, unused, with tags and original packaging where applicable. Please provide your order number or proof of purchase. Contact us about an item that arrived damaged, defective or incorrect; your legal rights are not limited by these conditions.
Start a return or exchange
Email info@flammsmenswear.com or call +1 718-773-2770 before sending an item. We will provide instructions and the return destination. We cover return shipping for all eligible returns and exchanges, including eligible size or change-of-mind requests and damaged or incorrect items.
Exchanges
Tell us which item or size you need. Exchanges depend on availability; we will discuss the available options with you.
Refunds
After receiving and inspecting the return, we will notify you of the outcome. Approved refunds are issued to the original payment method; your bank or card provider may require additional time to post them. Contact us if you have questions about a refund.
Contact
Flamm's Men's Designer Clothing, 427 Kingston Ave, Brooklyn, NY 11225. We aim to respond to general inquiries within 24–48 hours. This policy does not limit rights under applicable law.